![SurePassID_CMYK_600.png]](https://support.surepassid.com/hs-fs/hubfs/SurePassID_CMYK_600.png?height=40&name=SurePassID_CMYK_600.png){kind=small}
Authenticators ("Tokens")
Management of phones, keyfobs, display cards, and other hardware or software authenticators ("tokens") with SurePassID.
- When a user leaves and their hardware token is to be reassigned, how should this be handled in the SurePassID portal?
- How do I diagnose basic issues when using NFC enabled cards?
- How does the MFA server handle e-mail formatting issues during an import of users?
- What are SFAFallback options and how they affect users without SP credentials?
- What can cause a soft or hard token to be disabled?
- How do I request a warranty return of a SurePassID hardware token?
- Security Token Overview
- What are the alternative OTP options for Air-gapped Facilities?
- How do I search for a specific token in the SurePassID Admin portal?
- How do I get my new phone to work with SurePassID?
- Step-by-step Guide: Customizing YubiKey OATH-HOTP using YubiKey Personalization Tool
- How do I globally change the default time drift for time-based (TOTP) soft/hard tokens.
- How do I activate a SurePassID mobile token?
- How to add SurePassID mobile OTP tokens to third-party authenticators and apps that cannot read a QR code, such as Bitwarden Password Manager.
- Can I access previously sent seed files for my tokens?