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SurePassID Authentication Server
Tokens
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Knowledge Base
Tokens
General Support
Technical Guides
SurePassID Authentication Server
Tokens
FIDO2 Tokens
Soft Tokens
Windows Logon Manager (WLM)
ADFS Adapter
SAML2 IdP
LDAP
Self Service Portal (SSP)
Tokens
Management of phones, keyfobs, display cards, and other hardware or software authenticators ("tokens") with SurePassID.
When a user leaves and their hardware token is to be reassigned, how should this be handled in the SurePassID portal?
How do I diagnose basic issues when using NFC enabled cards?
How does the MFA server handle e-mail formatting issues during an import of users?
What are SFAFallback options and how they affect users without SP credentials?
What can cause a soft or hard token to be disabled?
FIPS 140-2 validation for SurePassID G-Pass keyfob for AWS GovCloud
How do I request a warranty return of a SurePassID hardware token?
FIDO2 Tokens
How do I enable FIDO2 U2F support in modern browsers?
Soft Tokens
How are push notifications handled?
For an activated soft token, how can we access the QR code again?
Can users have multiple phones with the same mobile authenticator token?
