This error occurs when you have set up any SurePassID component (such as the admin portal, SAML2 IdP, ServicePass) to use Active Directory as the initial authentication method, but the authentication process with Active Directory has failed. The value following "Code =" represents the Windows Systems Error Code associated with the login failure.
Below is a list of common error codes:
| Error Code | Error | Description |
| 1326 | ERROR_LOGON_FAILURE | The user name or password is incorrect. |
| 1329 | ERROR_INVALID_WORKSTATION | This user isn't allowed to sign in to this computer. |
| 1330 | ERROR_PASSWORD_EXPIRED | The password for this account has expired. |
| 1331 | ERROR_ACCOUNT_DISABLED | This user can't sign in because this account is currently disabled. |
For the full list of Microsoft System Error Codes click here.