Knowledge Base
Customer Portal
Sign in
Windows Logon Manager (WLM)
General Support
Technical Guides
SurePassID Authentication Server
UPGRADE
Performance
phishing resistant MFA
Authenticators ("Tokens")
FIDO2 Tokens
Soft Tokens
Hard Tokens
Windows Logon Manager (WLM)
ADFS Adapter
SAML2 IdP
Application Setup
Error
LDAP
Self Service Portal (SSP)
LDAP Gateway
SCADA
FIDO2/WebAuthn
License Management
Third Party Integrations
Twilio
Announcements and Alerts
Office 365
Back to home
Knowledge Base
Windows Logon Manager (WLM)
General Support
Technical Guides
SurePassID Authentication Server
UPGRADE
Performance
phishing resistant MFA
Authenticators ("Tokens")
FIDO2 Tokens
Soft Tokens
Hard Tokens
Windows Logon Manager (WLM)
ADFS Adapter
SAML2 IdP
Application Setup
Error
LDAP
Self Service Portal (SSP)
LDAP Gateway
SCADA
FIDO2/WebAuthn
License Management
Third Party Integrations
Twilio
Announcements and Alerts
Office 365
Windows Logon Manager (WLM)
Items related to SurePassID and WLM configuration, operation, and troubleshooting.
How do I setup WLM for RDP?
Which token does Windows Logon Manager cache for offline OTP authentication?
Why am I unable to sign in with WLM enabled?
When does SurePassID WLM update the offline cache?
How large is the SurePassID WLM offline cache?
Why is the WLM not showing a request for 2FA when elevating permissions for a logged in user?
How do I Uninstall SurePassID Windows Credential Provider?
What CredProv Registry settings are needed to support Windows Logins without SP accounts/tokens?
What is the script to update the SurePassID Windows Logon Manager (WLM) .DLL at startup?
How to deploy SurePassID Windows Login Manager (WLM) via script or Windows Active Directory Group Policy Object (GPO)
What can cause a login screen failure in Windows Login Provider?
Why does RDP (MSTSC) generate an error when SurePassID DLL is present and enabled and trace is turned on?
What is the IP Mismatch/Potential Vulnerability alert in the audit trail?
What is a Managed Service Account and does SurePassID support them?
How do I configure Windows Logon Manager (WLM) to allow fail-over servers?
How do I generate and assign a bypass code for WLM?
How do I disable the Jump Cloud Login Provider on the Windows login?
How do I deploy Windows Login Manager (WLM) using an MSI in silent install mode
Basic Windows Authentication Process with WLM