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SurePassID Authentication Server
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SurePassID Authentication Server
UPGRADE
Performance
phishing resistant MFA
Authenticators ("Tokens")
FIDO2 Tokens
Soft Tokens
Hard Tokens
Windows Logon Manager (WLM)
ADFS Adapter
SAML2 IdP
Application Setup
Error
LDAP
Self Service Portal (SSP)
LDAP Gateway
SCADA
FIDO2/WebAuthn
License Management
Third Party Integrations
Twilio
Announcements and Alerts
Office 365
SurePassID VLE
Installation
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Knowledge Base
SurePassID Authentication Server
General Support
Technical Guides
SurePassID Authentication Server
UPGRADE
Performance
phishing resistant MFA
Authenticators ("Tokens")
FIDO2 Tokens
Soft Tokens
Hard Tokens
Windows Logon Manager (WLM)
ADFS Adapter
SAML2 IdP
Application Setup
Error
LDAP
Self Service Portal (SSP)
LDAP Gateway
SCADA
FIDO2/WebAuthn
License Management
Third Party Integrations
Twilio
Announcements and Alerts
Office 365
SurePassID VLE
Installation
SurePassID Authentication Server
Installation, configuration, and management of SurePassID Authentication Server.
How do I create, delete or edit an Application Key
Why am I receiving a connection pool error when using the On-prem SurePassID Authentication Server and MS SQL?
How do I change the expiry for the SurePassID MFA Server in the SQL DB?
How do I apply different bypass codes to some systems using GPO?
Why is my browser locking up when FIDO functions are called and the Windows Login Provider (WLM) registry entries are not correct?
What is a SurePassID Application (API) Key?
Do I have to create new Application Keys (API) when upgrading to Release 23?
What deployment options are there for SurePassID Authentication Service?
Database Maintenance Overview
Why am I receiving an error when sending a push notification?
Why am I receiving an error "Login failed for SP User_2023" when trying to sign into the SPAS portal?
What permissions does a Help desk user have within SurePassID?
What is the difference between an Admin and Super Admin roles?
How do I see log entries from different locations within my company.
Switching from SurePassID directory to Active Directory, here is how you do it.
How do I import users into SurePassID from a CSV file?
SurePassID API Key Rotation Best Practices
Maximizing Security with SurePassID and YubiKey: Embracing FIDO2 and OATH OTP for Enhanced Authentication
How do I troubleshoot Azure Federated Domain Issues with External Identity Providers (IdP) in Office 365 Sign-In?
How do I enable sign in with the SSO Identity field in my SPAS (MFA) system
Ensuring Accurate Date and Time Settings for Time-Based OTP Tokens
What permissions does a Super Admin have that and Admin does not have in the SPAS system.
What IPs should be allowed outbound through the firewall if using a restrictive outbound policy
How do I enable Active Server Pages (.aspx) in IIS.
How do I backup my SurePassID Authentication Server?
How do I migrate users and tokens from my on-prem account to a cloud account or other on-prem installations?
UPGRADE
How do I know if my on-premises SurePassID Authentication Server is whitelisted for push notifications?
Performance
Troubleshooting SQL server performance problems
phishing resistant MFA
Does SurePassID Authentication Service Meet CISA Phishing-Resistant Multifactor Authentication (MFA) (2.H) requirements?