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How do I know if my on-premises SurePassID Authentication Server is whitelisted for push notifications?

Learn how to verify that your SurePassID Authentication Server is properly whitelisted to ensure reliable push notification delivery and MFA authentication.

To send push notifications through the SurePassID Authentication Service, the SurePassID Authentication push notification server needs to have your on-premises SurePassID Authentication Server whitelisted. This requirement does not apply to SurePassID cloud users.

To whitelist your server, please send an email to helpdesk@surepassid.com with the outbound IP address from which the SurePassID Authentication Server is sending notifications (either directly or through a proxy). You can use CIDR notation for the IP address.

To validate your SurePassID Authentication Server, you can execute the following PowerShell script on the SurePassID Authentication Service:

$body = @{
    "regIds" = @("regIds")
    "apnsTokens"  = @("apns1")
    "payload" = "data"
} | ConvertTo-Json

$headers = @{
    'Content-Type' = 'application/json'
}

Invoke-WebRequest -Uri https://push.surepassid.com/REST/server.aspx -Method POST -Body $body -Headers $headers 

If your server is whitelisted, you will receive an HTTP StatusCode of 200 as indicated below:

If your server is not whitelisted, you will receive an HTTP StatusCode of 403 as indicated below: